I have recently and heavily involved myself with digital media and Web 2.0. When I was first introduced to myspace and YouTube, I thought they would be more than just a fad, but stopped short of saying that they would eventually revolutionize the way in which we think about media specifically and culture generally. But, after having learned a lot more about this new frontier in digital space, and after having converted myself into a myspace/YouTube addict, I am happy to report that I was wrong, and now I feel very strongly about the power of digital media.
In particular, I am fascinated by how the digital medium democratizes societies by returning power to the people. To borrow from the language of Mario Cuomo and Barack Obama: imagine there is neither a liberal media nor a conservative media but, through community blogging, community reviewing and content syndication in the post-Web 1.0 era, a united media that aggregates the views and experiences of people from all walks of life. Information is no longer fed from the ivory towers of the fourth estate; the collective “we” become the fourth estate.
Internet radio is but one of many examples of social democratization. Pop music becomes popular because of a variety of reasons, but one reason stands out: because radio jockeys play it. While I personally have nothing against radio jockeys (in fact, I admire their skills and up-to-date industry knowledge), I do often question their independence, particularly when radio stations are often controlled by large, profit-driven companies (e.g. Clear Channel in the U.S.). It has been well documented that these large companies, in return for bribes from music publishers (especially the majors), would play records of these publishers as though they were part of the normal day’s broadcast. I doubt that these “partnerships” have subsided after the payola scandals; my guess is that whenever the P&L is part of the equation (for a for-profit business, I suspect it always is), payola schemes will always exist, in one form or the other. It seems to me that people will be willing to partake of immoral activities so long as there are, for example, materially significant advantages. But what if the P&L is no longer in the equation, at least not when we simply want to sample music before buying, anytime we want, without someone sitting in a jockeying booth telling us what is best for us?
In a slightly different vein, I have qualms about society relying too much on a thesis of commerce driven by reviewers sitting atop ivory towers, telling us what is best for us. In many industries such as music, restaurant, film etc., reviews can often make or break a business. Just ask those whose restaurants had to close after an influential critic at a local paper wrote a scathingly bad review, or how some film reels have to be rolled back to the editing room for “retooling” because a thumb-up was missing. This particularly works against smaller players because they may not have the time or the resources to “retool” without collecting a bad slapping in the face before getting a legitimate shot at the market. These reviews, especially before the digital age, are important because they are often the only wide-band means by which a consumer is informed of products or services unless businesses engage heavily in advertising or marketing, or unless they organically grow and manage a word-of-mouth campaign. So long as readership is misled to believe that these reviews, however well-crafted and well-researched, are cultural arbiters of the times rather than exactly what they are –reviews by informed individuals –the information market will always be distorted.
More freedom to sample and consume, due to more leisure time and more disposable income, is certainly starting to dismantle the old status quo, but the current wave of technological innovation is also helping to facilitate change. Last.fm, for example, recommends songs by aggregating user listening habits into democratized social data. Myspace brings unknown musicians to the market without having them to weave through the old agency/radio vetting process or potentially illegal activities. MusicBrainz is a community music meta-database that tells you who else is listening to a particular song and how it is rated by the community-at-large. Many community sites, with focus from restaurants to shops, are allowing users to not only rate products and services but also share their ratings with other users. Power is thus shifting from the ivory tower to the hands of the digitally-connected folk.
Of course, there are still some barriers to entry: literacy, digital connectivity, and broadband penetration. However, these are small barriers to overcome in comparison with the old. I hope that I can write more about these developments in digital media, and how these developments are affecting each of us personally and us collectively, in the future.
